Maximus Tactical FAQ | Shipping, Returns & Products
Do I need to open an account in order to shop with you?
No, you don’t need to. You can make purchases and check out as a guest every time.
However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. It will also allow you to view the status of orders and control your account. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.
How do I create an account?
Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal details. Your information will always be kept private
How do I pay for my orders?
We accept payments via Paypal, Shop Pay, and all major credit and debit cards such as Mastercard, VISA and American Express. You also have the ability to receive and maintain store credit to use at checkout.
Can I amend and cancel my order?
You can cancel your order anytime before it has been fulfilled and shipped out. Once the order has been fulfilled, it can no longer be canceled and must be handled through our return process.
I have a discount code, how can I use it?
You can enter your discount code at checkout. A valid code will reflect the appropriate discount.
How will I know if my order is confirmed?
After you have placed your order, you will receive a confirmation e-mail from us to confirm that your order has been received. However, orders may be subject to payment or fraud review before shipment.
You can also check the status of your order in “My Account” if you are a registered user.
I placed an order but forgot to use my discount code. What do I do?
If you forgot to enter a discount code before completing checkout, contact us with your order number and the code. We'll review the order and let you know what options are available.
What if I have problems adding items to my shopping cart?
You can email us with order information and we will be happy to create the order for you.
FREE SHIPPING
Free shipping on all US orders $60 or more
100% SECURE PAYMENT
Industry-standard encryption, Automatic SSL, and Fraud Analysis
30 DAY RETURN
Simply return it within 30 days for a full refund
COMPETITIVE PRICES
We strive to give you the best prices
